Vision: The museum and the trolley operation become a vital part of the growth and visitor appeal of the Kingston Waterfront.
Mission: Educate people on the importance of the trolley in the development of modern urban society.
Goal 1: Conserve the museum collections, including preservation and restoration of the historic fleet.
Goal 2: Enable people to discover, enjoy, and understand the importance of the trolley and similar modes of transportation through exhibits, trolley operation and community education.
Goal 3: Significantly expand the museum's audience and strengthen its impact on both new and traditional members.
Goal 4: Bring the museum facilities and operations up to accepted standards of safety and efficiency.
Goal 5: Establish the long-term financial security of the museum.